Who We Are

parionexis operates from Greystanes Shopping Centre, Shop 4/699 Merrylands Rd, Greystanes NSW 2145, Australia. We're a financial education provider specializing in savings plans and financial literacy programs. When you reach out to us or use our services, you're trusting us with information that matters—and we don't take that lightly.

What Information We Collect

The information we gather depends on how you engage with us. Here's what we typically collect:

Personal Details

• Your name, email address, and phone number when you contact us or sign up
• Mailing address if you're enrolled in our programs
• Date of birth and identification documents (when required for program verification)
• Financial goals and current savings situation (to tailor recommendations)

Technical Information

• IP address and browser type when you visit our website
• Pages you view and how long you spend on them
• Device information and operating system details
• Referral source (how you found us)

Program Interaction Data

• Learning progress and module completion rates
• Questions asked during consultations
• Feedback and survey responses
• Communication history with our team

How We Collect Your Information

We gather information through several channels, and we're upfront about each one:

Why We Need Your Information

We're not in the business of collecting data for its own sake. Here's what we actually do with your information:

• Provide personalized savings plan recommendations based on your goals
• Communicate about program updates, new resources, and relevant opportunities
• Process enrollments and manage your participation in learning programs
• Respond to inquiries and provide customer support
• Improve our website functionality and user experience
• Analyze trends to develop better educational content
• Meet legal and regulatory requirements under Australian law
• Send newsletters and updates (only if you've opted in)

Legal Basis for Processing

Under Australian privacy law, we process your information when:

• You've given us clear consent to do so
• It's necessary to deliver services you've requested
• We have a legitimate business interest (like improving our programs)
• We're required by law to collect or retain certain information

Who We Share Information With

We don't sell your personal information. Period. But we do share it in specific circumstances:

Service Providers

We work with trusted partners who help us run our business. These might include email platforms, payment processors, website hosting services, and analytics tools. They can only use your information to provide services to us—not for their own purposes.

Legal Requirements

Sometimes we're legally obligated to share information with government agencies, law enforcement, or courts. This only happens when required by Australian law or to protect our legal rights.

Business Transfers

If parionexis merges with another company or is acquired, your information may transfer to the new entity. We'd notify you before this happens.

How We Protect Your Information

Security isn't just a checkbox for us. Here's what we do to keep your data safe:

• SSL encryption for all data transmitted through our website
• Secure servers with regular security audits and updates
• Access controls limiting who on our team can view personal information
• Regular staff training on privacy and data protection
• Secure backup systems to prevent data loss
• Immediate response protocols for suspected security incidents

That said, no system is completely foolproof. While we take extensive precautions, we can't guarantee absolute security of information transmitted over the internet.

How Long We Keep Your Information

We don't keep information longer than necessary. Here's our general approach:

When we no longer need your information, we securely delete or anonymize it.

Your Privacy Rights

You have significant control over your personal information. Here's what you can do:

Access Your Information

You can request a copy of the personal information we hold about you. We'll provide this within 30 days, usually free of charge.

Correct Inaccurate Information

If something we've recorded is wrong, let us know and we'll fix it promptly.

Request Deletion

You can ask us to delete your personal information, though we may need to keep some records for legal compliance.

Withdraw Consent

If you've opted into marketing emails or other communications, you can unsubscribe at any time through the link in our emails or by contacting us directly.

Lodge a Complaint

If you're unhappy with how we've handled your information, you can complain to us first. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).

Cookies and Tracking Technologies

Our website uses cookies—small text files stored on your device. Here's what they do:

• Essential Cookies: These keep the website functioning properly and can't be disabled
• Analytics Cookies: Help us understand how people use our site so we can improve it
• Preference Cookies: Remember your settings and choices for a better experience

You can control cookies through your browser settings, though disabling them may affect website functionality.

Third-Party Links

Our website sometimes links to external sites. Once you leave parionexis.org, this privacy policy no longer applies. We're not responsible for the privacy practices of other websites, so check their policies before sharing information.

Children's Privacy

Our services are designed for adults. We don't knowingly collect information from anyone under 18 without parental consent. If we discover we've inadvertently collected such information, we'll delete it immediately.

International Data Transfers

We primarily store data within Australia. If we need to transfer information overseas, we ensure adequate protections are in place consistent with Australian privacy law. This might happen if we use cloud services with international servers.

Changes to This Policy

We review and update this policy periodically. When we make significant changes, we'll notify you by email (if we have your address) or through a prominent notice on our website. The "Last Updated" date at the top shows when the most recent changes were made.

Continuing to use our services after policy updates means you accept the changes.

Marketing Communications

We'll only send promotional emails if you've opted in. These might include:

• Program announcements and enrollment opportunities
• Educational resources and savings tips
• Updates about our services
• Invitations to workshops or events

Every marketing email includes an unsubscribe link. Click it anytime to stop receiving promotional content. You'll still get essential communications about services you're actively using.